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If you purchase 12 months of Lunarpages Basic Plan, use coupon code freemonth to get 1 month extra free hosting. If you purchase 24 months of Lunarpages Basic Plan, use coupon code freemonths to get 2 months extra free hosting.

However, other Lunarpages hosting plan (Business or Windows) can continue to use special coupon code 28plus2 in the Coupon Code field during the sign-up process to get $28 off plus extra 2 month of free hosting for 1 or 2 year Business/Windows hosting plan.

Latest News:
Sep 9, 2008 – Lunarpages has improved it’s Basic plan. The diskspace and bandwidth for its Basic plan has been increased from 1500 GB and 15,000 GB to unlimited respectively at no additional cost.

Overview
Founded in 2000, Lunarpages is a leading web hosting provider of affordable web hosting services worldwide. You will get the first hand and insider review from us on Lunarpages because this website is hosted on Lunarpages. Why are we one of the many customers of Lunarpages? This is mainly because Lunarpages provides reliable web hosting experience and excellent customer service & support. Their top rated support staffs and fast response had produced many satisfied customers and we are just one of them!

Even though the Lunarpages Basic Plan (Personal Website) price is only US$6.95, this hosting plan provides many superb hosting features to be discussed below.

t is not the large disk space or bandwidth that make me rank LunarPages so high but its superior customer support! They spend a great deal of money hiring a lot of support staff to take care of their customers. All of them are very friendly and knowledgeable. With their effort on customer support, you can expect the best attention from them.

1. Email support – Simply email support@lunarpages.com and you will always get a good reply, no matter if you are a current customer or you just need to ask some presale questions. Good replies are replies with the exact answer you need. I suggest that you send them an email right now to see how effective they are. All email will automatically be tracked by the same ticket system used by the support help desk. This is my favorite method to request support, because it is fast, convenient and effective. Email support is available twenty-four hours a day, seven days a week.

2. Support Help Desk (LunarDesk) - You will send your inquiry through the use of an online form. All your inquires will be tracked and recorded using their ticket system. They even keep a history of all your issues so you can refer back to them anytime you want. There is also a knowledgebase of frequently asked questions in the help desk so you can find your answers without creating a support ticket.

They used to be using a third party support help desk system known as DeskPro. But because they are so rich customer oriented, they decided to dump DeskPro and develope their own help desk system and call it LunarDesk!

3. Toll-Free Support – Just call 1-877-LUNARPAGES if you need phone support for USA and Canada. For the United Kingdom, call 0800-072-9150 instead. If you live outside of these countries, you cannot dial the toll free number. They provide another support line for their international customers: 1-714-521-8150. I have called them several times and they have no problem talking to me with my slang.

4. Lunar Forums (LunarForums.com)- LunarPages provides forums to let their customers communicate and help each other. You can find many answers for your questions. You will also meet many happy customers there. Remember only hosts that are confident with their services and have many customers dare to set up an open forum. Currently, the forum has around 35,670 registered users. And LunarForums is also one of the oldest webmaster forums out there.

I will surely rate their customer support as 10 over 10, or 11 over 10 if I can Their customer satisfaction speaks for itself. I always stress to my visitors who write to me that if they are web hosting newbie who need a lot of attentions and supports, they should always pick LunarPages. This will make sure that they are fully taken care of in their “early age”.

If you have read my reviews or other web hosts, you will notice that I will state that if you have any unresolved issues with the host, you can always forward them to me and I will take them directly to the officers. Even though I have direct contact with many important officers of LunarPages (even the CEO), I never mention it in my LunarPages review. I don’t need to do so because all LunarPages clients are able to resolve the issue directly with the dedicated support staffs without going through a third party like me.

Sometime ago, I have submitted a possible SPAM issue to them. To my surprise, not only that they reply to my email but they have also called me and left me a voice message! You can click on the ‘Play’ button below to listen to the voice message yourself. They did look into SPAM issues seriously to make sure the mail server is not blocked. They are constantly making sure that all their customers emails will be sent and received properly.